1.Who we are
Mera Show is an online platform where people discover and book live events, and where hosts (organisers) create events, sell tickets and check guests in. This policy explains what information we handle when you use the website and how we use it.
2.Information we collect
Account details — your name, email address and password (stored only as a one-way hash), plus your organisation name if you sign up as a host.
Bookings and tickets — the events you book, seats, number of tickets, amounts, any offer or promo code applied, cancellations, and the time your ticket is scanned at the door.
Event information from hosts — event details, venue address and, if the host pins it, the venue’s map location.
Technical data — standard server logs (such as IP address and browser type) kept by our hosting provider for security and troubleshooting.
We do not ask for payment card details: the platform currently does not process payments.
3.How we use it
- To create and secure your account and keep you signed in.
- To issue tickets with a signed QR code and to let the host of an event verify that ticket at the entrance.
- To show hosts aggregated sales, check-in and offer analytics for their own events.
- To let administrators review hosts and events, and to prevent fraud and abuse.
5.Services we rely on
We use trusted providers to run the platform. They process data on our behalf:
- Vercel — hosts the website and API.
- MongoDB Atlas — stores account, event and booking data.
- OpenStreetMap — map tiles shown on event pages; your browser loads them directly from OpenStreetMap’s servers.
- OpenStreetMap Nominatim — looks up addresses when a host searches for a venue.
- Google Maps / Apple Maps — only if you tap “Directions”, which opens their service with the venue as the destination.
6.Your location
We never track your location. If you tap “How far?” on an event page, or a host taps “Use my location” while pinning a venue, your browser asks for permission and the position is used on your device only for that calculation — it is not sent to or stored by Mera Show.
7.Cookies and local storage
We don’t use advertising or analytics cookies. Your browser’s local storage keeps your sign-in session and your light/dark theme choice so the site works as expected. Signing out removes the session.
8.How long we keep data
We keep account and booking records while your account is active and as needed for hosts to run their events, resolve disputes and meet legal obligations. You can ask us to delete your account; some booking records may be retained where the law requires it.
9.Your choices and rights
You can view your bookings under My tickets and cancel eligible bookings. You may request access to, correction of, or deletion of your personal data, subject to applicable law including India’s Digital Personal Data Protection Act, 2023.
10.Security
Passwords are hashed, connections use HTTPS, access to host and admin features is role-checked on our servers, and ticket QR codes are cryptographically signed so they can’t be forged. No system is perfectly secure, so please use a strong, unique password.
11.Changes and contact
We may update this policy as the product changes; the date at the top shows the latest version. Questions or requests: contact the Mera Show team through the details provided on this website.